You do not need our catalogue numbering to start. Send whichever of the three you already have — the cross-reference answer comes back within 24 hours, or it comes back as a clear no.
Photos are fine. Put a ruler or a caliper in the frame and one photo replaces four emails.
01 — Three ways in
Three routes into the catalogue
Whichever you hold, it is enough to start
Most buyers assume they need a drawing. They usually do not: a part number or a photo with a scale is enough for us to identify the part family and quote the route.
Route 01
You have a part number
An OEM number, a competitor’s number, or a number from a machine manual. Send it with the machine model if you have one; the cross-reference runs against 320+ rollers, 200 masking specs and 300 O-ring sizes.
Answer in 24 hours
Route 02
You have dimensions
Thread size, ID/OD, thickness, or a sketch with three numbers on it. We map it to the nearest standard and tell you what differs — usually the flange, the durometer or the tolerance band.
Answer in 24 hours
Route 03
You have a sample or a photo
One photo on a ruler, or post the part. We reverse the geometry, name the compound, and say whether it is a catalogue match, a platform adaptation or a new tool.
Route named in 24 hours
02 — What is indexed
Six domains · 900+ entries
The index behind the cross-reference
A cross-reference is only as good as the list behind it. These are the lists we actually hold, and the ones still being built are marked as building — not implied.
DomainIndexed asEntriesPage
Masking & protectionThread plugs M3–M30, push-in plugs ID 1–100 mm, caps, washers200 specsOpen →
Seals & precisionO-rings to AS568 / ISO 3601, gaskets, diaphragms, keypads300 sizesOpen →
Dissimilar compositesSilicone on ABS / PC / stainless / aluminium / glass / ceramic6 substratesOpen →
03 — Send exactly this
Nothing more is needed
Six items, one email
Every extra round costs a day. These six are the whole list for a cross-reference or a first quote. If one is missing, we ask for that one — not for everything again.
01Part number or the part itself — OEM number, competitor number, or a photo on a ruler.
02Machine or application — what it fits, what it seals, what it masks.
03Quantity per order and per year — the annual number changes the tooling advice.
04Material or substrate — if unknown, say unknown; we will name it from the application.
05Temperature and chemistry — the two facts that eliminate half the candidates.
06Target date — a real date, so we can say yes or no instead of “soon”.
What comes back
Within 24 hThe matched part, or the nearest platform and what differs.
With the matchUnit price by quantity band and the MOQ.
Needs a toolA DFM note in 48 hours, with the tooling price separate.
Cannot do itA named alternative material or process, and where to get it.
04 — Before you send
Three answers
The three questions that come first
Is there a minimum?300 pcs on catalogue parts, 500 on platform adaptations, 300 on new tools. Below that, the setup dominates the price — we will say so rather than inflate the unit price.
Can you match a competitor part?Yes, if we hold the platform or the drawing. Otherwise we quote a new tool, and we say which of the two it is before you commit.
What if the part is obsolete?Send the machine model and the function. Function usually outlives the part number; the replacement is often a platform part with a different flange.
Fastest routeSend a part number now
One line in the email is enough to start. The cross-reference comes back within 24 hours.